Practice Leader – Employee Benefits
Danica Key is the Employee Benefits Practice Leader for Healthsure and leads the Employee Benefits team. Danica has over 25 years of insurance and customer service experience. She spent the first part of her career working for a Third Party Administrator in Tyler, Texas, where she worked in many roles during her tenure, including Account Management, Pharmacy Benefits Management and Compliance. After relocating to Austin, she joined a national brokerage firm where she worked in Account Management and then as a mentor and coach, helping to train and develop future client service professionals.
Having worn so many hats in the industry, Danica has developed great respect and empathy for both her clients and for the plan participants they cover. Her ultimate goal is to find new and innovative ways to help clients offer the best benefits possible at a reasonable cost. A natural at building productive, long-term relationships with both her clients and vendors, Danica believes that excellent customer service begins and ends with caring for people.
Danica graduated from Western Governors University in March 2015 with a Bachelor of Science in Business Management. She is a huge compliance geek and enjoys reading and researching issues effecting the industry. She has two daughters, Erica and Danielle, and a rescue dog named Chloe.